The AustLaw Symposium is a three day event running in the beautiful and exciting city of Kowloon, Hong Kong. Please download the recent program here.
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Wednesday 3 May to Friday 5 May |
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Start Time |
9:00am Wednesday |
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End Time |
1:00pm Friday |
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Venue |
The Gateway Hotel – Kowloon, Hong Kong |
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Accommodation |
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Accommodation Options |
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9:30 to 10:30 Concepts and Principles of Change Management – Darren Vardy, Director | SV Partners For Austlaw Firms to successfully manage change, it is important to have an understanding of what Change Management is and key principles of change management. Darren will explain the definition of Change Management and discuss some key principles involved in managing both organisational and personal change. 10:50 to 1:00 Managing People Through Change (Includes a Change Management Exercise) – Darren Vardy, Director | SV Partners Many business leaders approach change management apprehensively – worried about having to persuade reluctant staff to accept new ways of doing business. But, in fact, many people welcome change – provided they have a change to collaborate in it. Darren will discuss: – Types of change – Planning for change – Communicating change – Engaging employees through change – Retaining employees through change Afternoon free for exploring or group tour. Dinner at Peking House. |
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9:00 – 10:00 Benchmarking Results | Presented by Andrew Chen All AustLaw Firms have been encouraged to participate in the ALPMA Legal Services Benchmarking Survey. Andrew has prepared and report on the results nationally, however he will take a deeper dive into the findings and outline what the AustLaw members can learn and improve from the overall data. 10:00 to 10:30 Morning tea 10:30 to 1:00 Benchmarking Results | Round table discussion Facilitated by Shirley Hamel and Andrew Chen AustLaw firms responded that they wanted to leverage off the group to gain a better understanding of how their firms can continue to be sustainable. This workshop will include an open discussion based on the survey results. Firms will be encouraged to support their peers by sharing insights into why some firms rated higher in some areas and the methods used for success. 1:00 to 2:00 Lunch 2:00 to 4:45 Process mapping | Shirley Hamel, Hamel Consulting Process mapping enables a firm to create a visual representation of the flow of activities in a legal or business process. There are a range of benefits that can be obtained from mapping processes including: • Identifying efficiencies through the reduction of rework • Identifying points of risk or failure • Identifying delay points • Consistency of work output • As a training resource The ability to obtain these benefits is becoming increasingly important, particularly for firms whose clients demand fixed price fees. Without understanding and continually improving the way work is done a firms profit erodes and delays and frustrations occur. Workshop overview In this half day workshop participants will learn about simple process flow chart shapes and how to develop flow charts for their firm. We will walk through a number of simple process flow charts that most firms use on a regular basis. We will then review a more complex legal process and discuss how this was used to deliver benefits listed above. Workshop outcomes • Understanding of how process mapping can benefit your firm • Foundation skills in process mapping • Understanding of how to engage staff in process mapping 4:45 to 5:00 Firm Representatives Meeting Dinner at Cafe Deco |
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Friday 5 May |
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9:00 to 11:00 How to Develop and Successfully Implement strategy in Professional Services | Richard Wilson, Bendelta |
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To register, please download a full program here or register via this link. |
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